🏬
Flagship & Standard
5 stores · Concealment, POS, Refund
9 incidents
🛒
Express Stores
2 stores · Self-Checkout, Exit
3 incidents
All 7 stores · 54 cameras
🛡
LP SOP Compliance
Mawell Std
8/10 ✓
Hyderabad cluster
▼
+ Onboard Store
Open Incidents
🚨
12 open
↑ +5 vs yesterday
Theft Alerts Today
🛍
38 flags
↑ +14 vs last week
Cameras Active
📷
52/54
↑ 96.3% online
SLA Compliance
✅
87%
↓ -2% this week
Avg Time to Ack
⚡
4.2m
↓ -0.8m faster this week
From footage to outcomes: close the loop
AI transforms supermarket cameras into autonomous loss-prevention systems that detect shrink, package evidence, route to the right owner, track closure, and generate outcome reports — automatically, on every store, every shift.
1
🎯
Detect
AI flags shrink patterns on live feeds
auto-triggered
2
📦
Evidence Pack
Clip + snapshots + POS log built instantly
within 30s
3
📲
Route to Owner
Sent to LP officer via App / WhatsApp
by role & severity
4
📋
Track Closure
Ack, action taken, time-to-close logged
full audit trail
5
📊
Weekly Report
Hotspots, repeat patterns, MTTA/MTTR, ROI
🎯 What gets detected
🛍 Loss Prevention
Concealment in bag, pocket, pram, undercart
Sweethearting at POS (item past, no scan)
Self-checkout bypass & weight-mismatch
Refund without product on counter
Trolley push-out at exit lane
Stockroom intrusion / after-hours motion
📈 Operations
Footfall counter at entrance
Aisle heatmaps & dwell time
Queue length → counter-open alert
Slip / fall safety event
📦 Auto-assembled evidence pack
30-sec clip — before + at + after event
3 HD snapshots — annotated with AI overlay
Camera ID + zone — aisle, lane, store
POS log slice — for sweetheart cases
Confidence score — 0–100% AI certainty
🛒
⚠️
📸
▶
Auto-packaged in <30 seconds of detection
📲 Smart routing by role & severity
🔴 CRITICAL
LP Head + Store Manager + MD — WhatsApp + App
🟠 HIGH
Floor Supervisor + Cashier Lead — App push
🔵 MEDIUM / LOW
Floor staff — In-app ticket
Escalation after SLA breach — auto-escalate if not ack'd
After-hours route to on-call security via WhatsApp
📋 Closure tracking & audit
✅
Verified real — recovery / warning logged
❌
False positive — flagged for retraining
⏳
SLA breach — escalated to next level
MTTA tracked per store, per shift, per AI app
MTTR — mean time to close, by severity
Full audit trail — who, when, what action
Photo proof of recovery or rectification
📊 Weekly outcome report signals
Hotspot map — aisles, lanes that repeat
Repeat patterns — cashier / shift / SKU
Verification rate — real vs false positives
SLA compliance — % closed in time
MTTA / MTTR trend — improving / worsening
ROI signal — theft prevented, shrink recovered
📩 Auto-emailed to LP Head & MD every Monday 8 AM
Live Incident Queue12 open
All
🛍 LP
📈 Ops
Mine
View all →
Item concealment in handbag — Cosmetics Aisle, premium fragrance
CRITICAL
🛍 Concealment
CAM-MS04 · Banjara Hills · Aisle B-3
📲 Routed
2 min ago
SLA 02:14
RG
POS sweetheart — item past scanner, no scan beep, Cashier 0214
HIGH
🧾 POS Sweetheart
CAM-MS12 · Kondapur · Lane 3
📋 Tracking
7 min ago
SLA 08:45
SK
Trolley push-out — loaded cart exited without billing match
HIGH
🚪 Exit Trolley
CAM-MS18 · Banjara Hills · Exit Gate
📲 Routed
12 min ago
SLA 13:10
VC
After-hours stockroom motion — 02:14 AM, off-shift
HIGH
📦 Intrusion
CAM-MS21 · Kompally · Stockroom Door
📋 Tracking
18 min ago
SLA 22:00
PT
Self-checkout weight-mismatch bypass — heavier SKU, lighter scan
MEDIUM
🤖 Self-Checkout
CAM-MS29 · Gachibowli · SCO Lane 2
📦 Evidence ready
28 min ago
SLA 28:40
AN
Refund processed — no product visible on counter
MEDIUM
↩ Refund Anomaly
CAM-MS35 · Madhapur · Service Desk
📋 Tracking
42 min ago
SLA 45:00
DM
Suspicious dwell at liquor section — 4 min 18 sec, no shelf interaction
MEDIUM
⏱ Dwell & Loiter
CAM-MS08 · Banjara Hills · Liquor Aisle
📲 Routed
52 min ago
SLA 55:00
RG
Queue overflow — Counter 2, 5+ customers for 6 minutes
LOW
📊 Queue Analytics
CAM-MS13 · Kondapur · Lane 2
✅ Closed
1 hr ago
Closed
RV
Recurring item-skip pattern — 3rd flag this week, Cashier 0214
HIGH
🧾 POS Sweetheart
CAM-MS12 · Kondapur · Lane 3
🚨 Breach — Escalated
2 hrs ago
SLA BREACH
VC
Showing 9 of 12 open incidents
View all incidents →
CRITICAL
🛍 Concealment
Item concealment in handbag — Cosmetics Aisle, premium fragrance
✕
📦 Evidence Pack
🛒
+30s clip
👜
snapshot 1
⚠️
snapshot 2
94%
AI Confidence
B-3
Aisle
1
Person
🔄 Incident Lifecycle
✓
🎯 Detected
Concealment Behaviour Model flagged item moved from shelf into handbag — 94% confidence.
11:42:07 AM
✓
📦 Evidence Packed
30-sec clip + 2 snapshots + camera ID + GPS auto-assembled.
11:42:38 AM · 31s after detection
✓
📲 Routed to Owner
WhatsApp sent to Vineeth Chada (LP Head) + Banjara Hills Store Manager. App push delivered.
11:42:39 AM · Instant
⏳
📋 Awaiting Acknowledgement
SLA: 5 min · 2 min 14 sec elapsed. Auto-escalates to MD office at 4 min 30 sec if unack'd.
SLA expires at 11:47 AM
○
✅ Track Closure
Pending — action, recovery, comments
○
📊 Weekly Report
Will appear in Monday report under "Concealment — Banjara Hills"
Acknowledge
Mark False +ve
Banjara Hills
🏬 Flagship · Road No. 12
Cameras8/8
AI AppsConceal, POS, Exit
Footfall today1,284
Open incidents
3 critical
Kondapur
🏬 Standard · Mythri Nagar
Cameras8/8
AI AppsPOS, Conceal, SCO
Footfall today962
Open incidents
2 high
Madhapur
🏬 Standard · HITEC City
Cameras8/8
AI AppsRefund, POS, Exit
Footfall today1,148
Open incidents
1 medium
KPHB
🛒 Express · Phase 6
Cameras6/8
AI AppsSCO, Exit, Conceal
Footfall today478
Open incidents
2 high
🤖 AI Apps by Module
Marketplace →
🛍 Loss Prevention — Active Apps
🛍
Concealment Detector
Item path: shelf → bag, pocket, undercart · v2.1
92.4%
accuracy
14
cams
🧾
POS Sweetheart Model
Item past scanner, no scan / void match · v1.9
95.1%
accuracy
21
cams
🤖
Self-Checkout Bypass
Bag-direct, SKU swap, weight override · v1.5
91.8%
accuracy
5
cams
🚪
Exit Trolley Model
Loaded trolley exit, no billing match · v2.0
97.3%
accuracy
7
cams
📦
Intrusion & After-hours
Stockroom door + restricted zone · v3.0
98.6%
accuracy
7
cams
📈 Operations — Active Apps
👥
Footfall & People Counter
Entry/exit + conversion ratio with POS · v3.2
98.9%
accuracy
7
cams
📊
Queue Analytics
Length, wait-time, counter-open alert · v2.4
96.0%
accuracy
21
cams
🌡
Heatmap & Path Model
Aisle heat + customer trajectory · v1.8
94.2%
accuracy
14
cams
📊 Weekly Outcome Report — Wk 17, Apr 2026
This week
Last week
Month
Export PDF →
214
Total LP flags raised
↑ +28 vs last week
87%
SLA compliance rate
↓ -2% vs last week
4.2m
Avg time to ack
↓ -0.8m faster
28m
Avg time to close
↑ +3m vs target
14%
False positive rate
↓ -3% improving
86%
Verified & closed
↑ +4% resolved
LP flags raised per day (split by zone type)
Sales Floor & POS
SCO, Refund & Exit
🔥 Hotspot zones this week
18
14
11
7
5
💰 Outcome Signal — This Week
142
Theft attempts intercepted
₹3.8L
Shrink prevented (est.)
9
Cashier flags surfaced
📷 Live Cameras — All Stores52 online2 offline
All
🛍 Sales Floor
🧾 POS
🚪 Exit
Alerts only
Full view →
CAM-MS04
⚠ CONCEAL
🔴 CONCEALMENT · BANJARA
Cosmetics B-3
🛍 Sales
CAM-MS12
SWEETHRT
🟠 POS · KONDAPUR L3
POS Lane 3
🧾 POS
CAM-MS18
Banjara Exit
🚪 Exit
CAM-MS21
INTRUSION
🔴 STOCKROOM · KOMPALLY
Stockroom
📦 BoH
CAM-MS29
SCO Lane 2
🤖 SCO
CAM-MS35
Madhapur Refund
↩ Refund
CAM-MS08
Liquor L-1
⏱ Dwell
CAM-MS13
POS Lane 2
📊 Queue
CAM-MS01
Banjara Entry
👥 Foot
CAM-MS44
Manikonda Aisle
🌡 Heat
📵
OFFLINE
CAM-MS49
KPHB · L1
OFF
📵
OFFLINE
CAM-MS50
KPHB · Exit
OFF
